Privacy Policy
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Pristine Gaze INC and its affiliates (“Pristine Gaze,” “we,” “our,” and/or “us”) own and operate the website www.pristinegaze.com (“Website”), our mobile or software applications (“App”), and related services (collectively, our “Services”).
Pristine Gaze values your privacy highly. We understand the potential risks to your security and privacy on the Internet. This Privacy Policy outlines how we collect, use, and share information from our account holders (“Members”) and users of our Services (collectively, “Users”). Please take a moment to review how Pristine Gaze ensures your privacy and security while providing you with the best possible customer service as you use our Services. By using our Services, you agree to the collection, use, disclosure, and procedures described in this Privacy Policy. In addition to this Privacy Policy, your use of our Services is also subject to our Terms of Service.
Information We Collect
The types of information we may collect from you will depend on your interaction with us but typically includes:
– Contact information: such as your first and last name, email address, mailing address, phone number
– Payment information: including credit card details (collected by our third-party payment processors)
– Unique identifiers: such as username, account number, and password
– Preference information: such as order history, and marketing preferences.
We may collect a variety of information from or about you or your devices from various sources, as described below.
A. Information You Provide to Us
- Registration and Profile Information: When you sign up for an account, register to use our Services, register to obtain a free report or to attend online events, sign up for notifications or updates, or participate in our surveys or competitions, we ask you for your name, email address, phone number, zip code, and password.
- Communications: If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support, we will receive your name, email address, phone number, the contents of your message or attachments, and other information you choose to provide. If you subscribe to our newsletter, we may collect your email address and phone number. When we send you emails, we may track whether you open them to improve our customer experience and Services.
- Payment Information: If you place an order through our Services, your payment-related information is collected by our third-party payment processor on our behalf.
- Call Information: We may facilitate phone calls between Users and Pristine Gaze account managers or customer support representatives. We receive information about these communications, such as the date and time of the call and the parties’ phone numbers. We may monitor and/or record the contents of telephone calls made on our Services for quality, training, or compliance monitoring purposes. You will be notified if your call may be recorded, and by proceeding, you agree to allow us to monitor and/or record your call.
B. Information We Collect When You Use Our Services
- Location Information: When you use our Services, we may infer your general location information, for example, by using your internet protocol (IP) address.
- Device Information: We receive information about the devices and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
- Usage Information: To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or content you view, searches you conduct, and the dates and times of your visits.
- Information from Cookies and Similar Technologies: We and third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services.Â
C. Information We Receive from Third Parties
We may also collect information about you from:
- We may collect information about you from a variety of sources to provide and improve our services. Our affiliated and related companies, located in countries such as India, Canada, and other regions where we operate, may share information with us. Additionally, we may receive information from individuals or entities you’ve authorised to act on your behalf, including legal representatives, financial advisors, guardians, or business partners in the case of corporate accounts.
- Law enforcement agencies and government entities are another potential source of information. This may include local, state, and federal law enforcement, regulatory bodies, government departments, and judicial systems. We also work with various vendors and service providers who assist in our business operations. These third-party suppliers and contractors, such as call centre operators, customer support services, payment processors, data analytics providers, marketing partners, cloud storage providers, and IT service providers, may provide us with information about you based on your interactions with our services.
- If you choose to link our services to third-party accounts or engage with us on social media platforms. we may receive additional information. This could include your profile information, usage data related to the third-party account. To limit information sharing, we recommend adjusting the privacy settings in your third-party accounts.
- We may obtain additional information from various other third-party sources. These can include data brokers and aggregators, marketing research firms, public databases and records, industry partners, credit bureaus, financial institutions, and demographic data providers. Publicly available sources such as company websites, professional directories, news articles, and government records may also provide information that we collect.
- Your direct interactions with our services are a crucial source of information. This includes data you provide when creating an account, using our products or services, participating in surveys or promotions, contacting customer support, or attending our events and webinars. We also collect data through automated technologies such as cookies, mobile device identifiers, server logs, and IoT devices.
- In the event of business transactions like mergers or acquisitions, we may receive information from the involved parties. We combine information from these various sources to enhance our understanding of your preferences, improve our services, and provide a more personalized experience. Rest assured that we are committed to handling all collected information in accordance with applicable privacy laws and our privacy policy.
- It’s important to note that while we strive to give you control over your information, the extent of data sharing can be significant in today’s interconnected digital landscape. We encourage you to review privacy settings across your various accounts and services regularly to ensure they align with your preferences for information sharing.
How We Use the Information We Collect
We use the information we collect for purposes including:
- We collect and use your information for various purposes related to providing our Services and conducting our business operations. These purposes are wide-ranging and designed to ensure we can offer you the best possible experience while using our platform.
- A primary use of your information is for account management and service provision. This includes registering and managing your account, sending order confirmations, and facilitating transactions and payments. We also use your data to provide, maintain, and enhance our Services, including our subscription, news, and reporting offerings. Your information helps us tailor the content you see based on your interests and subscriptions, ensuring you get the most relevant experience possible.
- Communication is another key area where we utilise your information. We send notifications about our Services, provide updates, and respond to your questions, comments, and requests. This allows us to offer effective customer support and keep you informed about important changes or opportunities. Your data also enables us to conduct marketing and advertising activities, promoting our products and Services (as well as those of our related companies) and informing you about newsletters, promotional events, or special opportunities like competitions or surveys.
- Your information plays a crucial role in our product development and analysis efforts. By understanding how you use our Services, we can develop new features, improve existing ones, and enhance the overall user experience. We conduct research and analysis to refine our offerings and may generate reports based on anonymized, aggregate data for various business purposes.
- Security and fraud prevention are vital aspects of our operations. We use your information to identify and prevent fraud, investigate any suspicious activities, and respond to trust and safety issues. This helps us maintain the integrity of our platform and protect all our users.
- Internally, your data supports various business operations. This includes administrative tasks like accounting and auditing, as well as assessing employment applications. We also use your information for legal and compliance purposes, such as enforcing our Terms of Service, complying with applicable laws and regulations, and responding to legal or governmental requests when required.
- Personalization is another important use of your information. We strive to tailor your experience, providing content and recommendations based on your preferences and behavior. This helps create a more engaging and relevant interaction with our Services.
- There may be other purposes for which we use your information that are reasonably expected in the context of our Services. Additionally, we may occasionally use your data for purposes that we specifically notify you about at the time of collection.
We are committed to using your information responsibly and in accordance with applicable data protection laws. We may update these purposes from time to time to reflect changes in our practices or legal requirements. If you have any questions about how we use your information, please contact our customer support team. Your trust is important to us, and we strive to be transparent about our data usage practices.
How We Share the Information We Collect
Pristine Gaze may share your information as follows:
- With Affiliates: We may share your information with our parent company, subsidiaries, and affiliates for the purposes outlined in this Privacy Policy.
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- For Legal Reasons: We may share information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
- In Connection with a Sale or Merger: If we are involved in a merger, sale, acquisition, divestiture, restructuring, reorganisation, dissolution, bankruptcy, or other change of ownership or control by Pristine Gaze (in whole or in part), we may transfer your information to one or more third parties as part of that transaction.
- For Analytics and Advertising Purposes: We may share aggregated or de-identified information with third parties for research, marketing, analytics, and other purposes, provided such information does not identify a particular individual.
- With Your Consent: We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.
Your Choices
You have several choices regarding your information:
- Account Information: You may update, correct, or delete your account information at any time by logging into your online account or by contacting us.Â
- Marketing Communications: You may opt out of receiving promotional communications from us by following the instructions in those messages. Even if you opt out, you may still receive non-promotional communications from us.Â
- Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
- Do Not Track: We currently do not respond to “Do Not Track” signals.
Data Retention and Security
- At Pristine Gaze, we prioritise the responsible management of your data and the security of our systems. Our data retention policies are crafted to strike a balance between our business needs, legal obligations, and your privacy rights. We retain the information we collect about you for as long as necessary to fulfill the purposes for which it was collected, or to meet other legitimate business needs, including our legal, regulatory, or compliance obligations. The specific retention period for your data can vary based on several factors, including the nature of the data, legal and regulatory requirements, our business needs, user preferences, contractual obligations, and potential litigation concerns.
- Different types of data may have different retention periods. For instance, we might keep transactional data for a longer period to comply with accounting regulations, while marketing preferences might be updated more frequently. Certain laws and regulations require us to retain specific types of data for set periods, such as financial records, employment data, or information related to legal proceedings. We may also retain data to improve our services, conduct analytics, or maintain business records for strategic planning and decision-making. If you’ve consented to certain data processing activities, we’ll retain the relevant data until you withdraw your consent. In some cases, contractual obligations with you or third parties may dictate our data retention practices.
- We regularly review our data retention practices to ensure we’re not keeping data longer than necessary. When the retention period expires, we have procedures in place to securely delete or anonymize the data, unless there’s a valid reason to retain it further. It’s important to note that you have the right to request that we delete your personal data in certain circumstances. However, we may be required to retain certain information as required by law or for legitimate business purposes.
- Security is a top priority at Pristine Gaze, and we implement and maintain reasonable measures to protect your information from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction. Our security practices are comprehensive and multi-faceted. We use industry-standard encryption protocols to protect data in transit and at rest, including HTTPS for all data transmissions on our website and encryption for sensitive data in our databases. Strict access controls and authentication procedures, including multi-factor authentication and role-based access control, ensure that only authorized personnel can access user data.
- To stay ahead of potential threats, we conduct regular security audits and vulnerability assessments. These help us identify and address potential security weaknesses in our systems. Our employees undergo regular security awareness training to ensure they understand and follow best practices for data protection. We also have a comprehensive incident response plan in place to quickly detect, respond to, and mitigate any potential data breaches or security incidents.
- While we strive to use commercially acceptable means to protect your personal information, it’s important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Despite our best efforts, we cannot guarantee absolute security. Factors beyond our control, such as the inherent vulnerabilities of the Internet and potential malicious activities by unauthorised third parties, mean that no system can be completely secure.
- We encourage you to take steps to help protect your own data as well. This includes using strong, unique passwords for your accounts, being cautious about sharing personal information online, and keeping your devices and software up-to-date. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please notify us immediately using the contact information provided in our Privacy Policy.
- Your use of our services acknowledges that you understand and accept that no Internet transmission is ever fully secure or error-free. We are committed to protecting your data, but we also believe in transparency about the realities of online security. By working together and staying vigilant, we can create a safer online environment for all our users.
Children’s Privacy
Our Services are not directed to children under 18. If we learn that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices.
International Data Transfers
We are based in the Delaware, United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.
Your Delaware Privacy Rights
If you are a Delaware resident, you have certain rights with respect to your personal information pursuant to the Delaware Online Privacy and Protection Act.Â
Contact Us
If you have any questions about this Privacy Policy, please get in touch with us at:
Please email: support@pristinegaze.comÂ
Phone: 18555700412
You can also write to us at: info@pristinegaze.comÂ
All information presented here is intended for general knowledge and educational purposes. It does not constitute personalized investment advice and should not be relied upon for making financial decisions. Due diligence is not a luxury, it is a basic need.